Our Clients & Feedback

Red One delivers the highest standard of training and customer service, this is evidenced in the positive reviews we receive from customers in the Fire and Rescue Services and commercial sectors:

“Over the last three years I have attended numerous courses delivered by Red One. The training staff were extremely friendly and professional with excellent training facilities which support interactive learning environment of the students”

Mark Avery - Training/Station Manager - AWE

“A very well run, relevant and informative course. The knowledge and skills of the instructors was evident, and the training facilities were excellent”

Martin O’Keefe - Royal Berkshire Fire Service

“I recently attended a course run by Red One to enhance my role as a Fire Service Trainer. The facilities and knowledge of the instructional staff are second to none. Every detail of the course is painstakingly prepared to ensure smooth running, this allows the students attending the maximum opportunity to partake and ingest the information being delivered. Red One is known for excellence and after attending this course, I can see why they have achieved that reputation”

Dave Sample - Northumberland Fire Service

“This is by far and away the best course and time I have had since being in the fire service for 16 years. The instructors are a credit to the Fire and Rescue Service and deserve all the recognition they get”

David Evans - Dorset and Wiltshire Fire Service

“Easily the best Fire Service course I have done”

Matt Richardson - Surrey Fire Service

“Instructors were extremely professional and approachable. Facilities are amazing. I will definitely be returning for fire behaviour and recommending this venue/team for my brigade”

Robert Stoke Geddes - Hertfordshire Fire Service

“A great thanks to all the staff! Gary, Shane, Tom and Mack you made it great! I’m looking forward to coming back”

Roy Bettencourt - Dorset and Wiltshire Fire Service

“Great instruction, great attitude and professional to work with”

Chris Williams - Cleveland Fire Service

“Your instructors are an absolute asset to DSFRS. Great assistance from all at the centre”

Tom Westcott - Surrey Fire Service

“Booking of the course was prompt. Cancellations and amends for the recruits and our instructors were done at short notice with no extra cost to LFRS. Accommodation/meals was great, and the staff let the instructors use meeting rooms at no extra cost”

Rupa Nagra - Business Support Team Leader: Leicestershire Fire Service

“Booking courses through Red One is so easy and can be made by either phone or e-mail. We usually book a place for our students and then confirm the booking with a PO number soon after and it works really well for us. If we ever have any problems with our bookings the team are always quick to help and try to find the best solution for both sides, amending course dates or switching students over. It’s not just the booking process that is so great, the students always come back with such high praise after their courses and that’s why we keep coming back again and again”.

Cara Petty - Training Centre Co-ordinator: Dorset & Wiltshire Fire and Rescue Service

“The booking process suits us perfectly; usually do it by email for our own audit trail. The team is quick to respond. Queries are generally answered the same day, which enables us to move things forward. The team at Red 1 are professional and always helpful”

Karen Sheret - Training Centre Coordinator Dorset & Wiltshire Fire and Rescue Service